PLAMEDLL · DOCUMENT 07

Privacy Policy.

This policy explains how Plamedll collects, uses, protects, and retains customer information when handling custom artwork commissions.

1. Business Information

Plamedll is operated by Plamedi Otiom in Ankeny, Iowa, United States. Privacy questions and requests can be directed to the contact details at the end of this policy.

2. Information We May Collect

• Name and contact information, including email and phone number.
• Billing and payment transaction information.
• Shipping address and delivery information.
• Booking and consultation details.
• Reference photographs and artwork instructions.
• Customer communications and requested revisions.
• Marketing consent preferences and related records.

3. How We Use Information

Customer information may be used to:

• Schedule and manage consultations.
• Communicate about commission requests.
• Review reference images and create artwork.
• Collect and verify payments.
• Arrange shipping and delivery.
• Respond to customer questions and complaints.
• Maintain accounting, tax, and business records.
• Document marketing consent choices.
• Meet legal obligations and resolve disputes.

4. Reference Images and Artwork

Reference photographs are used to understand and create the requested commission. Plamedll does not treat submission of a photograph as automatic permission to publish it or the resulting artwork.

Promotional use of identifiable completed artwork is governed by the customer's separate marketing consent selection.

5. Sharing Information with Service Providers

Information may be processed or shared when necessary with service providers that support business operations, such as booking platforms, payment processors, email services, website hosting providers, and shipping carriers.

These providers may process information under their own privacy terms. Plamedll does not sell customer personal information.

6. Legal Disclosures

Information may be disclosed when required by law, legal process, a valid government request, or when reasonably necessary to protect legal rights, prevent fraud, or address security concerns.

7. Data Security

Plamedll takes reasonable measures appropriate to a small custom artwork business to protect customer information. No electronic storage or transmission method can be guaranteed completely secure.

8. Data Retention

Information is retained for as long as reasonably necessary for commission fulfillment, customer service, accounting, tax records, legal obligations, and dispute resolution. Information that is no longer needed will be deleted or securely disposed of when reasonably practicable.

9. Customer Requests

Customers may contact Plamedll to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate recordkeeping requirements.

10. Cookies and Website Technology

If the Plamedll website uses cookies, analytics, embedded booking tools, or similar technologies, those technologies may collect technical information according to their settings and privacy notices. The website's actual technology and practices should be reflected in this policy.

11. Children

Plamedll does not intentionally seek unnecessary personal information from children. A parent or legal guardian should handle commission requests and provide any permissions required for a minor's identifiable likeness.

12. Policy Updates

This policy may be updated when business practices or legal requirements change. The current version should be made available on the Plamedll website.